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TERMS OF SERVICE


1.0 OVERVIEW

This website is operated and maintained by Haloza. Throughout the site, the terms “we”, “us” and “our” refer to Haloza.  Haloza offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By accessing our site and / or purchasing something from us, you accept and agree to be bound by the terms and provisions stated within this website. In addition, when using this website’s services, you shall be subject to any posted terms and condition applicable to such services, which may be updated and modified from time to time. All such terms and conditions are hereby incorporated by reference within the Terms of Service which also includes the Privacy Policy and Refund Policy. These Terms of Service apply to all users of the site, including and without limitation to users who are browsers, vendors, customers, merchants, and / or contributors of content. Any participation in this website will constitute an acceptance of this agreement.


All existing features and services, as well as any new features, services or tools which are added to the current store shall be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service stated within this website without prior notice. Your continued use or access to this website following the posting of any changes constitutes acceptance of those changes.


2.0 PROHIBITIONS

You may not use our services or the products sold on this site for any illegal or unauthorized purpose nor may you, in the use of our service, violate any laws in your jurisdiction (including but not limited to copyright laws). During the use of our website and our services, you may not engage in any activity which is criminal in nature, including but not limited to the transmission of any worms, viruses or any code of a destructive nature; hacking into our site or any aspect of our service; posting obscene or offensive material or writings; causing annoyance or disruptions in any way to other users or to the site in general; sending or posting any unsolicited advertising or promotional material; submitting false or misleading information; soliciting others to perform or participate in any unlawful acts; or infringing upon any other party’s proprietary rights. A breach or violation of this provision in any way will result in stern action taken on our part, such as reporting any breach to the relevant law enforcement authorities as well as further appropriate legal action.


3.0 GENERAL CONDITIONS

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of this site, use of the service, access to the service or any contact on the website through which the service is provided, without express written permission by us.


4.0 ENTIRE AGREEMENT

These Terms of Service shall apply to all orders and contracts made through the use of this site. These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of this site, superseding all prior agreements, communications and proposals, whether oral or written, explicit or implied, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.


5.0 TERMS OF SALE

5.1 Registration and Account Creation

Before placing an order on this site, you must first register by creating a user account. The creation of multiple user accounts is prohibited and you must only submit information which is accurate, true, and up to date.


5.2 Formation of Contract

The information and details contained within this site and in the Terms and Conditions is merely an invitation to treat and should not be construed as being an offer for sale. A contract in relation to any products purchased shall not be deemed to have existed between you and us until we have shipped the products to your address. Our acceptance of an order exists only when your order has been shipped to your delivery address. Any contract that is formed between you and us will only pertain to the products that we have delivered to you.


5.3 Price and Payment

All prices are stated in Malaysian Ringgit and are inclusive of GST, unless stated otherwise. Delivery charges will be stated separately. Any additional charges will be clearly displayed.


We have taken great care and made the best efforts to ensure the accuracy of all information, details, descriptions, and prices within this site. However, there may be occasions in which errors or inaccuracies may occur. In any event that we identify an error in the price of any products listed on our site which you have ordered, we will reach out to you as soon as we can. You will then be given the choice to either cancel the order, or reconfirm the order at the correct price. In the event that we are not able to get in touch with you, your order will be cancelled. If you have already paid for your order and you cancelled it due to any error before we have shipped it to you, you will obtain a full refund. We are not obligated in any way to fulfil your order if there is an error in the product price listed on the website. However, we will take the appropriate measures to rectify the issue if such a situation occurs.


As for the method of payment for purchases made on Haloza, we accept online banking transfer, normal bank in, as well as payment through PayPal. For online banking transfer, you will be redirected to IPay88 and from there you will be able to choose through which bank you would like to make the payment. Kindly note that you would need to have online banking facilities in order to make a payment through online banking transfer. For normal bank in, kindly fill up the bank-in form at the payment page and also attach a picture of the bank-in transaction slip. Lastly, you can also make payment through PayPal if you have a PayPal account.




6.0 DELIVERY

Different products will have different delivery times and the delivery time for each product will be stated in the product description. We intend to deliver the products that you have ordered at your requested place of delivery within the stated time. However, this duration may vary depending on the location of your delivery address. We will make our best efforts to deliver your order as soon as we can, so you may receive your products earlier than the stated delivery date. However, in the unlikely event that we are unable to meet our estimated date of delivery, we will notify you of any such delay, and to the extent permitted by law we shall not be liable for any liabilities, costs, losses or damages arising from any such late delivery. We are not responsible for the delivery and condition of the goods that we have passed to the courier service provider for delivery, as we ensure that we only send out goods in perfect condition. Most of the time, a third-party courier will be tasked to ensure the deliveries are made and once the package is collected from us by the courier, the responsibility of safe and appropriate delivery lies with the courier. We disclaim any responsibility or liability on the condition or delivery of the goods you have ordered when it is in the possession of the courier. However, in any case of issues with delivery and / or damaged goods, we will make our best efforts to intermediate and liaise with the courier service provider to resolve any problems to the extent that we can.


You may be required to sign for delivery when you receive your purchase. If there are any damages or defects in your order you may contact us using the website contact form. Please note that your purchase may be delivered to you in separate packages and / or at separate times if your order consists of more than one product.


There may be some locations which we are unable to deliver to. In such cases, we will contact you and you can either opt to provide an alternative delivery address or you will be required to collect the respective package at the nearest relevant courier office.


7.0 PRODUCTS OR SERVICES

We have taken every effort to display as accurately as possible the images of the products that appear at the store with the actual likeliness of the product. We go to great lengths to ensure the accurateness of the images on our website. However, we disclaim any responsibility in the event of any variation or differences in the depiction of the product on our site with the actual physical appearance of the product.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained from this site will meet your expectations, or that any errors in the service provided will be corrected.


We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis, at our sole discretion. We also reserve the right to discontinue any product at any time.


8.0 MODIFICATIONS TO THE SERVICE AND PRICES

We reserve the right to remove any products on this site or to remove / modify any details or content contained within this site at any time without prior notice. Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for the removal of any product from this site (whether it has been sold or not), modification of any details or information, price changes, or discontinuance of any service provided on this site.


9.0 ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

While we have taken great care and made the best efforts to ensure the accuracy of all information, details, descriptions, and prices within this site, there may be instances in which errors or inaccuracies may occur. We are not responsible if any information made available on this site is not accurate, complete or current. The material on this site is provided for general information and any reliance on the information and content on this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor any changes to our site.


10.0 ACCURACY OF BILLING AND ACCOUNT INFORMATION

You shall only provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your mailing address, email address and any relevant payment details, so that we can complete your transactions and contact you as needed.


11.0 PERSONAL INFORMATION

Your submission of personal information to this site is governed by our Privacy Policy. Please see our Privacy Policy for further information.


12.0 ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the site is inaccurate at any time without prior notice (including after you have submitted your order).


We undertake no obligation to update, amend or clarify information in this site, including but without limitation to pricing information, except as required by law. No specified update or refresh date applied in this site should be taken to indicate that all information in this site has been modified or updated.


13.0 DISCLAIMER OF LIABILITY

All content on this site is provided without any guarantees or warranties as to its accuracy. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. They may be instances where we would need to remove the service for indefinite periods of time or cancel the service at any time, without prior notice.


You expressly agree that your use of, or inability to use, the services and products obtained from this site is at your sole risk. All products and services delivered to you through this site are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall Haloza, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including and without limitation to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content or product posted. Our liability shall be limited to the maximum extent permitted by law.


14.0 INDEMNITY

You agree to indemnify, defend and hold harmless Haloza, its directors, officers, employees, affiliates, partners, agents, contractors, licensors, service providers, subcontractors, suppliers and interns from any claim or demand, including legal fees, third-party claims, liability, damages, and costs arising from your use of this site, any breach on your part of the Terms of Service, or any failure to exercise or enforce the Terms of Service on our part.


15.0 SEVERABILITY

In the event that any provision of these Terms of Service is determined or declared by any court of competent jurisdiction to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. Such invalidity or unenforceability shall not affect in any way the validity and enforceability of any other remaining provisions or parts of any provision, which all shall remain in full force and effect.


16.0 USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions to us, or without a request from us you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion that are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates these Terms of Service or any party’s intellectual property and rights.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


17.0 THIRD-PARTY LINKS

Certain content, products and services available via our site may include materials or links from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of any third-party.


We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third-party.


18.0 GOVERNING LAW

These Terms of Service and any contract (and all non-contractual obligations arising out of or connected to them) whereby we provide you services shall be governed by and construed in accordance with the laws of Malaysia.